There is on-street parking avaliable around the hotel. We offer a parking disc which allows you to park for 3-hours for free. Alternativley, we sell two-day parking permits for £3. Both of these are avaliable at reception.
Yes! We offer both cooked and buffet breakfast from 8am till 10am weekdays and 8am till 11am weekends. Should you have any specific dietry requierments please contact us and we will be happy to help.
If you believe you may arrive to us early and need an early check in please contact us and we will do our best to accomodate any requests. However, they are subject to avalibility. If you do require a late check out, again, please contact us. Late check outs are charged at £5 per hour till 1pm then a full night's stay will be charged.
Yes! We love when our guests can bring their four-legged friends with them. We do charge £15 for a dog for the duration of their stay or £25 for two dogs. Please inform us if you do wish to bring your dog so we can make sure you are in an appropriate room.
There is free WIFI in communal areas. WIFI is NOT guaranteed in all parts of the hotel.
Yes, with each room you will recieve bath towels, hand towels and a bath mat.
Yes, should you require a room service please display your service sign on your room door as early as possible and notify reception. This allows the housekeepers enough time to service rooms. Signs displayed after 10am may not receive a service until the following day. Should you require any new towels, teas or coffee etc, please pop to reception and a member of staff can provide you with those items.
Yes, each room has a hairdryer.
We do! We serve a wide range of beers, wines and spirits.
We do. During the daytime we have a receptionist and during the evening and night we have a night porter. Should you need anything at all, day or night, please visit reception and we will be glad to assist you.
Yes! Each evening from 5pm there are evening meals and specials avaliable. Subject to avalibility.
Should you need a place to store your luggage before check in of after check out we can provide a safe space for you to do so. Please ask at reception.
You can! Whilst we do not currently have a designated bike store for guest use we can certainly assist you with this. Please let us know when booking.
We have a range of different room types.
Single rooms- These are smaller rooms with a single bed.
Large Single- These rooms have a 4ft bed and are slighter larger rooms.
Small double- A perfect base to explore from. These rooms have a double bed and a bathroom.
Double Rooms- These are slighter larger rooms with bigger bathrooms, some do have baths. (Please ask if you require a bath and will will do our best to accomodate you)
Double Plus Rooms- These rooms have a double or king-sized bed and are the biggest of our two-person occupying rooms.
Small Family Rooms- These family rooms have one double bed and one single bed; they will accommodate 3 people.
Large Family Room- This is our largest room, of which we have one. There is one double bed and one single bed, and then a bunk bed which has a double bed on the bottom and a single bed on the top.
Ground Floor Apartment- We have one ground floor apartment which is part of the hotel. It has a bedroom, bathroom and kitchen/living room area. In the living room there are 2 sofa beds. One sofa bed is suitable for one adult and the second would be suitable for a child. Please let us know if you will need to use the sofa beds prior to arrival and we can provide you with all the linen you will need. The ground floor apartment also has it's own private parking space which guests can use free of charge.
Of course! We do have some rooms that have baths, if you would like to reserve one please let us know at the time of booking and we will do our best to accommodate your request. Please note this is subject to availability.
Yes! We love it when guests return and if you do have a room that you prefer, we will do our utmost to fulfil your request. Please let us know at the time of booking, and we will do our best to accommodate this for you. Please note these requests are subject to availability.
Due to the nature of the building, we have 8 steps into the building.
Once inside, we have a small lift that will accommodate one person and luggage or two people at a time that reaches each floor. We have stairs to each floor also.
Full payment is required to secure a booking with us. Upon booking direct, card details will be taken but payment will NOT be taken immediately. We will take payment at any time before your arrival.
Should you wish to cancel or modify your booking with us, we require 3 full days' notice; this will incur a £15.00 administration fee.
Bookings made through ANY third party site can not be altered by us. Please contact the agent you booked with for alterations, ammendments and cancellations. These will be in line with the terms you have agreed to when booking.
Each room has it's own en-suite bathroom. In each room there are tea and coffee making facilities, towels and linen.
Yes, we have a 24 hour reception to check guests in and out. If you think you will be arriving after 10pm please ring us on 01723 363513 or 07442011550 and our night porter will be ready to let you into the hotel. We lock the front door each night.
If you know when booking you will be arriving late please call or email when making the booking also so we can make a note of it for our night porter.
If you think you may have left an item behind after a stay with us, please email rivelynhotel@yahoo.co.uk with the date you may have left the item and a description of it, including the room number. A member of staff will be in touch.
Please note, we can only keep items for a short time, if you think you have left something please contact us ASAP.
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